AI Integration
Honest use-case assessment, LLM and RAG integration with output validation and human checkpoints — AI applied where it genuinely saves time, not where it is just hype.
What you get
AI use case assessment
Honest evaluation of where AI will actually save time — not a list of everything AI can theoretically do.
LLM integration
Claude or GPT-4 integrated into your product or internal tools with proper prompt engineering and output validation.
RAG implementation
Retrieval-augmented generation so AI answers are grounded in your own data, not just model training data.
AI workflow automation
Manual processes accelerated by AI — document processing, classification, drafting, summarisation.
How we work
Discovery
We identify the specific workflows where AI will create measurable value — and the ones where it will not.
Prototype
We build a working prototype quickly so you can validate AI output quality before committing to a full build.
Build
We implement the integration with error handling, output validation and human checkpoints where appropriate.
Monitor
Post-launch monitoring of AI output quality, cost and performance so the integration stays useful as models evolve.
What AI Integration Actually Means
AI integration is the work of embedding language models and machine-learning capability into software you already run — your product, your internal tools, your back office. It is not building a standalone chatbot and it is not buying a SaaS subscription. It is wiring a model into an existing workflow so that a task which used to need a person now runs with a person checking the output instead of producing it from scratch.
The honest starting point is that most workflows do not need AI. The ones that do tend to share a shape: high volume, unstructured input, a tolerance for review, and a clear definition of a good answer. Document extraction, classification, drafting, summarisation and semantic search over private data are the workhorses. We start every engagement by separating those from the use cases that sound impressive but quietly fail in production.
Where a model genuinely fits, the value compounds. A team that spends two hours a day reading supplier documents can spend twenty minutes reviewing extracted summaries instead. That difference is the whole point, and it only holds if the integration is built with validation rather than blind trust in the model.
The Stack We Build On
We work primarily with the Claude and OpenAI model families, choosing per task rather than per fashion — a small fast model for classification, a stronger one for reasoning over long documents. For retrieval-augmented generation we build vector pipelines on pgvector, Pinecone or Qdrant, with chunking and embedding strategies tuned to your actual content rather than a default that ships broken.
Around the model we build the parts that make it production-grade: prompt templates kept in version control, an evaluation harness that scores outputs against a labelled set before anything ships, guardrails that catch malformed or off-topic responses, and structured-output validation so downstream code never receives free-form text where it expects fields.
- Model providers: Claude and OpenAI APIs, with per-task model selection
- Retrieval: pgvector, Pinecone or Qdrant for vector search
- Orchestration: typed pipelines with retries, timeouts and fallbacks
- Evaluation: labelled test sets and automated output scoring before release
- Guardrails: schema validation, confidence thresholds and human checkpoints
What's Included and How Long It Takes
An engagement includes the use-case assessment, a working prototype you can judge on real data, the production integration with error handling and validation, and a monitoring setup that tracks output quality, latency and token cost after launch. We hand over the prompts, the evaluation set and documentation so your team is not locked into us for every future change.
A focused single-workflow integration is typically a three to five week build. A broader programme touching several workflows runs longer and is staged so you see value from the first one before committing to the rest. The prototype always comes early, because validating output quality on your own data is the cheapest way to avoid building the wrong thing.
Who It's For and When to Wait
AI integration suits teams that already have a product or operation generating repetitive, language-heavy work and want to compress the time spent on it. It rewards organisations with data to ground the model in and a willingness to keep a human in the loop for anything high-stakes.
It is the wrong call when the underlying process is undefined, when the cost of a wrong answer is severe and unreviewable, or when a deterministic rule would do the job more cheaply and reliably than a model ever could. We will say so rather than sell a build that does not earn its keep.